• Re: Messages going to Spam

    From Dan Ritter@3:633/10 to All on Wednesday, May 27, 2026 20:20:01
    Lauran Franchesca wrote:
    My appoligies if you get this message a lot and/or if I'm supposed to know this or something but, why are messages from the list going to my spam folder?
    I have experience being on other mailing lists, such as groups.io, and never have I ever had email go to spam.
    I wanted to fix this, as I think it?s rather unusual that I subscribe to a discussion list and not receive messages I opted into.


    It is always the case that if any mail is going into a spam
    folder, it is because a system that either you or your mail
    provider set up decided that they are spam.

    You will have to ask your mail provider or examine your own
    settings to figure it out. You haven't told us either of those,
    so we can't help.

    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From ?ar?nas Burdulis@3:633/10 to All on Wednesday, May 27, 2026 21:40:01
    On 2026-05-27 13:15, Lauran Franchesca wrote:
    Hello list, My appoligies if you get this message a lot and/or if
    I'm supposed to know this or something but, why are messages from
    the list going to my spam folder? I have experience being on other
    mailing lists, such as groups.io, and never have I ever had email go
    to spam. I wanted to fix this, as I think it?s rather unusual that I subscribe to a discussion list and not receive messages I opted
    into. My appoligies for the question, Thanks in Advance.

    You may check complete message source for any spam-related headers.
    There might be some clues as to why it appears as spam to some server or anti-spam utility.

    --
    ?ar?nas Burdulis
    Dartmouth Mathematics
    https://math.dartmouth.edu/~sarunas

    ú https://useplaintext.email ú


    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Greg Marks@3:633/10 to All on Thursday, May 28, 2026 04:00:02
    Hello list, My appoligies if you get this message a lot and/or if
    I'm supposed to know this or something but, why are messages from
    the list going to my spam folder?
    ...

    You may check complete message source for any spam-related headers.
    ...
    Here is what I see for the message digest on which this thread first
    appeared:
    X-Spam-Checker-Version: SpamAssassin 4.0.1 (2024-03-25) on debian
    X-Spam-Level:
    X-Spam-Status: No, score=0.2 required=5.0 tests=DMARC_NONE,
    HEADER_FROM_DIFFERENT_DOMAINS,MAILING_LIST_MULTI,RCVD_IN_MSPIKE_H3,
    RCVD_IN_MSPIKE_WL,SPF_HELO_NONE,SPF_PASS,T_TVD_MIME_EPI,
    T_TVD_MIME_NO_HEADERS autolearn=no autolearn_force=no version=4.0.1 So, it's very far from being considered spam by SpamAssassin. Of course, different contents of the digest might change that.
    Users of G-Mail can create a filter preventing messages from debian-user-digest-request@lists.debian.org from being sent to Spam.
    The OP is apparently using an asia.com e-mail account, with which I
    am not familiar, but I expect it should be possible to whitelist these
    messages similarly.
    Best regards,
    Greg Marks


    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Andy Smith@3:633/10 to All on Thursday, May 28, 2026 11:30:01
    Hi,

    On Wed, May 27, 2026 at 08:55:30PM -0500, Greg Marks wrote:
    Here is what I see for the message digest on which this thread first appeared:

    X-Spam-Checker-Version: SpamAssassin 4.0.1 (2024-03-25) on debian
    X-Spam-Level:
    X-Spam-Status: No, score=0.2 required=5.0 tests=DMARC_NONE,
    HEADER_FROM_DIFFERENT_DOMAINS,MAILING_LIST_MULTI,RCVD_IN_MSPIKE_H3,
    RCVD_IN_MSPIKE_WL,SPF_HELO_NONE,SPF_PASS,T_TVD_MIME_EPI,
    T_TVD_MIME_NO_HEADERS autolearn=no autolearn_force=no version=4.0.1

    So, it's very far from being considered spam by SpamAssassin. Of course, different contents of the digest might change that.

    The message was very far from being considered spam by *Debian's*
    SpamAssassin at the point where the list server accepted it, but that
    has little to do with whatever decision the OP's inbox provider might
    make about it at the point where it receives the mail from Debian.

    A common issue is that there either won't be a DKIM signature or there
    will be a broken one from the original sender. According to RFC a broken
    DKIM signature is supposed to be treated the same way as a missing one,
    but that isn't always honoured.

    Another issue is if the sending domain sets a restrictive DMARC policy.
    Mails from this list should pass a DMARC check because only one of DKIM
    or SPF is needed to do so, and lists.debian.org does have SPF, but
    again, this doesn't always seem to be enough.

    This is just the state of email today.

    groups.io tends to have better deliverability because they rewrite the
    from address to be themselves ("From: Some User via somelist <somelist@groups.io>") which enables them to DKIM sign and take full responsibility, so DKIM and SPF will both pass and consequently DMARC
    will as well. With the obvious usability downsides.

    OP is going to have to learn more about allowlisting senders on their
    inbox provider.

    Thanks,
    Andy

    --
    https://bitfolk.com/ -- No-nonsense VPS hosting

    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Andy Smith@3:633/10 to All on Thursday, May 28, 2026 11:50:01
    Hi,

    On Wed, May 27, 2026 at 05:15:53PM +0000, Lauran Franchesca wrote:
    why are messages from the list going to my spam folder?

    As each mail receiving site applies its own anti-spam measures, we
    aren't able to tell exactly why your inbox provider thinks that Debian
    list mail may be spam. I can speculate, but it isn't useful as I'd just
    be guessing and anyway it would not be actionable for you. For anything
    that is actionable, You may need to consult their documentation or
    customer support in order to find out more information.

    It is possible that if you look at the full headers of the email as it
    is in your inbox, that your inbox provider may have inserted diagnostic
    headers that explain more about their decision. But, they may not have
    done so. Even if they have, there is no standard for how this would
    appear so we can't easily tell you what to look for.

    If you are able to get the full headers of an email that ended up in
    your spam folder, by all means post them here in case we can help, but
    be prepared for it to not help much.

    There may be ways to influence your inbox provider's decisions. Again,
    this is something you are going to have to look into. Sometimes there is
    some sort of "this is not spam" button. Sometimes simply the act of
    moving the email from the spam folder to the inbox or another folder is
    enough to "teach" the system, that the sender is genuine.

    As you can see, there are no easy answers here which is why a lot of
    people just tend to give up.

    Thanks,
    Andy

    --
    https://bitfolk.com/ -- No-nonsense VPS hosting

    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Andy Smith@3:633/10 to All on Friday, May 29, 2026 06:30:01
    Hi,

    On Fri, May 29, 2026 at 03:42:54AM +0000, Lauran Franchesca wrote:
    OK, I've decided to just take things into my own hands. Those, I'm not
    sure what the proper way to do this is, manually ad the lists address
    to the to or CC field

    It's hard for me to believe that your inbox provider's app (web or
    mobile) does not have a "reply all" feature. I would consider that below
    the minimum viable product for such a thing. You've told me off-list
    that you're using a screen reader so I appreciate it may not be easily discoverable, but I just can't imagine it not being there somewhere.

    Manually adding the list in to Cc: every time will work but is
    incredibly frustrating for you. If you can't make progress with mail.com
    then I'm sure there must be a better email service available to you. It
    would probably be best to ask in a screen reader users' community about
    which service works best.

    Thanks,
    Andy

    --
    https://bitfolk.com/ -- No-nonsense VPS hosting

    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From tomas@3:633/10 to All on Saturday, May 30, 2026 07:50:01
    On Fri, May 29, 2026 at 10:55:26PM +0000, Lauran Franchesca wrote:
    [empty body]
    FWIW, I'm seeing the same Greg is seeing: empty message body, content
    as an "OpenPGP encrypted message" (the attachment is in this answer
    as well, so you can check).
    Cheers
    --
    t


    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From tomas@3:633/10 to All on Saturday, May 30, 2026 08:40:01
    On Sat, May 30, 2026 at 06:06:46AM +0000, Lauran Franchesca wrote:
    I don't know /which/ of the messages you mean by "this", but
    you might be getting one via the list, the other via CC to
    you. You can check it by reading carefully the message headers.
    Cheers
    --
    t


    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From tomas@3:633/10 to All on Saturday, May 30, 2026 15:20:01
    On Sat, May 30, 2026 at 01:05:16PM +0000, Lauran Franchesca wrote:
    Sorry, I think I can't help you there :-(
    Good luck
    --
    tom s


    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Michel Verdier@3:633/10 to All on Saturday, May 30, 2026 22:20:01
    On 2026-05-30, john doe wrote:

    Just to clarify myself, this is not the first e-mail that the OP is sending through the list without something in the body.

    And we could add further that there is a nicer mailing list to cope with
    this :
    https://lists.debian.org/debian-lists-test/

    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Andy Smith@3:633/10 to All on Sunday, May 31, 2026 00:50:01
    Hi,

    On Sat, May 30, 2026 at 03:15:30PM +0200, john doe wrote:
    On 5/30/26 3:11 PM, john doe wrote:
    This is not the first e-mail that you are posting to this list, that
    would be nice if you could fix that!

    Just to clarify myself, this is not the first e-mail that the OP is sending through the list without something in the body.

    I don't think they realise what they are doing. The emails aren't empty;
    they contain what looks like an encrypted part that is probably
    encrypted to the other person they are directly emailing, thus pointless
    to also Cc to the list since we can't decrypt them.

    I suspect it's some setting in their webmail that automatically encrypts
    mail to a contact thjat is known to also use PGP, but then OP is also
    adding manual Cc: to the list. I agree it's annoying and wish they would
    stop, I just don't think they understand what is happening. Possibly exacerbated by the fact that they would be able to read their own emails
    so may not notice anything is wrong for anyone else.

    Thanks,
    Andy

    --
    https://bitfolk.com/ -- No-nonsense VPS hosting

    --- PyGate Linux v1.5.15
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)