• Bug reporting, never mind.

    From Edmund@3:633/10 to All on Thursday, December 11, 2025 17:08:58
    Bug reporting, never mind.
    I recently got tempted to try and report a bug, after asking Google how
    to do that, ending up with dead links and complains from other that it
    is extremely complicated or better, impossible.
    OK never mind, our cut and paste coders don't care anyway.

    It reminds me of the old:
    The second with a complaint will be shot, one complain we already had.





    --
    Once an organization gains any influence, it will be corrupted from both within and without.

    Edmund


    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Paul@3:633/10 to All on Thursday, December 11, 2025 12:07:33
    On Thu, 12/11/2025 11:08 AM, Edmund wrote:
    Bug reporting, never mind.
    I recently got tempted to try and report a bug, after asking Google how to do that,
    ending up with dead links and complains from other that it
    is extremely complicated or better, impossible.
    OK never mind, our cut and paste coders don't care anyway.

    It reminds me of the old:
    The second with a complaint will be shot, one complain we already had.


    Bug reporting is an art.

    Practice makes perfect.

    If you do not provide substantial related information in
    one of these queries, nobody can turn your experience into
    a positive one for you.

    And there are some projects, I WOULD NOT recommend you file a bug.
    Many other sites, the individuals involved are fully functional,
    balanced human beings. But nothing prevents a bug reporting scheme,
    from being filled with ass-hats. It happens.

    On a typical site:

    1) Authenticate yourself. You need to create an account, or
    they may have some social media login as a solution.

    2) Create the standard fileset defined for a bug report.
    This establishes what distro this is, what kernel, what
    graphics card and driver, what release of application this is,
    and so on. On some sites, there is a bash shell they offer,
    for generating the files.

    3) Craft your description in the text, the way that other
    "successful" threads craft them. You need sufficient color
    commentary about what you were doing, to not leave the bug buster
    wondering exactly what you were doing. Why, it's almost like crafting
    good USENET questions, in fact :-) Nobody on the other side of
    the screen, is a mind reader.

    Paul

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Edmund@3:633/10 to All on Thursday, December 11, 2025 18:35:01
    On 12/11/25 18:07, Paul wrote:
    On Thu, 12/11/2025 11:08 AM, Edmund wrote:
    Bug reporting, never mind.
    I recently got tempted to try and report a bug, after asking Google how to do that,
    ending up with dead links and complains from other that it
    is extremely complicated or better, impossible.
    OK never mind, our cut and paste coders don't care anyway.

    It reminds me of the old:
    The second with a complaint will be shot, one complain we already had.


    Bug reporting is an art.

    Practice makes perfect.

    If you do not provide substantial related information in
    one of these queries, nobody can turn your experience into
    a positive one for you.

    And there are some projects, I WOULD NOT recommend you file a bug.
    Many other sites, the individuals involved are fully functional,
    balanced human beings. But nothing prevents a bug reporting scheme,
    from being filled with ass-hats. It happens.

    On a typical site:

    1) Authenticate yourself. You need to create an account, or
    they may have some social media login as a solution.

    2) Create the standard fileset defined for a bug report.
    This establishes what distro this is, what kernel, what
    graphics card and driver, what release of application this is,
    and so on. On some sites, there is a bash shell they offer,
    for generating the files.

    3) Craft your description in the text, the way that other
    "successful" threads craft them. You need sufficient color
    commentary about what you were doing, to not leave the bug buster
    wondering exactly what you were doing. Why, it's almost like crafting
    good USENET questions, in fact :-) Nobody on the other side of
    the screen, is a mind reader.

    Paul


    Lot of words but admit it, you can't file a bug either.

    --
    Once an organization gains any influence, it will be corrupted from both within and without.

    Edmund

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Mike Easter@3:633/10 to All on Thursday, December 11, 2025 10:47:57
    Edmund wrote:
    Bug reporting, never mind.

    I agree; if you are 'only' an end user. For the most part, dev/s of an
    app or a system or a website are *only* interested in the knowledgeable opinion of someone of their own 'caliber', not some end-user 'complaint'
    about something.

    A bug report has to be of professional quality.

    --
    Mike Easter

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Edmund@3:633/10 to All on Thursday, December 11, 2025 20:00:02
    On 12/11/25 19:47, Mike Easter wrote:
    Edmund wrote:
    Bug reporting, never mind.

    I agree; if you are 'only' an end user.ÿ For the most part, dev/s of an
    app or a system or a website are *only* interested in the knowledgeable opinion of someone of their own 'caliber', not some end-user 'complaint' about something.

    A bug report has to be of professional quality.

    Did I tell you before you are a extremely ignorant prick who doesn't
    even understand users run into bugs.
    No, well here you have it.

    --
    Once an organization gains any influence, it will be corrupted from both within and without.

    Edmund

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Mike Easter@3:633/10 to All on Thursday, December 11, 2025 11:05:37
    Edmund wrote:
    Mike Easter wrote:
    Edmund wrote:
    Bug reporting, never mind.

    I agree; if you are 'only' an end user.ÿ For the most part, dev/s of
    an app or a system or a website are *only* interested in the
    knowledgeable opinion of someone of their own 'caliber', not some end-
    user 'complaint' about something.

    A bug report has to be of professional quality.

    Did I tell you before you are a extremely ignorant prick who doesn't
    even understand users run into bugs.
    No, well here you have it.

    Silly boy; of course end users run into bugs; but it is my experience
    that the *reporting* of bugs by those end-users isn't really what the
    dev of the bug-issue wants to hear.

    They want to hear a more professional-type report of what makes the bug.

    --
    Mike Easter

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Heinz Schmitz@3:633/10 to All on Thursday, December 11, 2025 22:23:33
    Mike Easter wrote:

    Edmund wrote:
    Mike Easter wrote:
    Edmund wrote:
    Bug reporting, never mind.

    I agree; if you are 'only' an end user.ÿ For the most part,
    dev/s of
    an app or a system or a website are *only* interested in the
    knowledgeable opinion of someone of their own 'caliber', not some
    end-
    user 'complaint' about something.

    A bug report has to be of professional quality.

    Did I tell you before you are a extremely ignorant prick who doesn't
    even understand users run into bugs.
    No, well here you have it.

    Silly boy; of course end users run into bugs; but it is my experience
    that the *reporting* of bugs by those end-users isn't really what the
    dev of the bug-issue wants to hear.

    They want to hear a more professional-type report of what makes the bug.

    If ever "the brass" or "the suits" complain about too few customers
    visiting their sites, they did not regard the advice, to use their own
    sites themselves to discover what crap gets downloaded onto the
    customers.

    Regards,
    H.




    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Paul@3:633/10 to All on Thursday, December 11, 2025 18:59:24
    On Thu, 12/11/2025 12:35 PM, Edmund wrote:


    Lot of words but admit it, you can't file a bug either.


    The bugs I've filed, were fixed promptly. Meaning
    "in about three months". One was reproducible on
    demand, so all I had to indicate was a source of the
    program, the undesired result, and the OS was fixed
    so it didn't happen any more.

    You have to:

    1) Imagine there is only one opportunity to transfer
    a description to the other end.

    2) Imagine you're the dev receiving the input. For
    reproducible bugs, those are the "best bugs" because
    there is no ambiguity, no "could not reproduce"
    coming back.

    Remember that I used to work in the industry, receive
    bug reports, take bug reports in my teeth that
    other staff would not take, and run with them.
    If I detected "shirking of duty", I would do it.
    I would see to it that a thing was fixed. On occasion,
    I would sit in the bug review meeting, as the "representative
    from hardware", and I would watch how bug routing
    was being done. That's how I learned what
    ass-hats look like (turning "bugs" into "feature requests"
    and other chicanery). It wasn't my job to do all of
    that, but as a "team player", I would do my regular job
    and that too.

    Paul

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Paul@3:633/10 to All on Thursday, December 11, 2025 19:11:29
    On Thu, 12/11/2025 2:05 PM, Mike Easter wrote:
    Edmund wrote:
    Mike Easter wrote:
    Edmund wrote:
    Bug reporting, never mind.

    I agree; if you are 'only' an end user.ÿ For the most part, dev/s of an app or a system or a website are *only* interested in the knowledgeable opinion of someone of their own 'caliber', not some end- user 'complaint' about something.

    A bug report has to be of professional quality.

    Did I tell you before you are a extremely ignorant prick who doesn't even understand users run into bugs.
    No, well here you have it.

    Silly boy; of course end users run into bugs; but it is my experience that the *reporting* of bugs by those end-users isn't really what the dev of the bug-issue wants to hear.

    They want to hear a more professional-type report of what makes the bug.

    To meet the quality requirement, just generate the files they
    ask for as attachments. Usually there is a posting in a
    forum with instructions for anyone to follow.

    Other forums have had a kind of form to fill out, to ensure
    the metadata is collected. But that can be less successful,
    because the person filling the form may not know how to
    answer the question. Running a script that collects the
    info, leaves less to the imagination.

    The forms that ask you to categorize what department the
    bug should be sent to, that's just silly. Some of the bugs
    straddle clear lines of delineation, and you "can't file
    it under text editors" because it isn't about that. Bug routing
    is work, but it is essential that a bug be forwarded by
    someone at the other end, to the right queue for action.
    We don't know how to do your job.

    When we play "twenty questions" here, ask questions such
    as "is it bigger than a bread box", that sort of thread
    is an indication the initial description was lacking.
    I sometimes include pictures, if there is an area I
    want a person to focus on, to try and get a discussion
    on some rails.

    Some bugs never get fixed, the staff being uninterested
    in the work involved. That's how Notepad on Windows
    can go for fifteen years without the Find/Replace
    behavior getting fixed. But it was eventually
    fixed properly -- my jaw dropped the day I tested
    that and it was fixed.

    Paul

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Kerr-Mudd, John@3:633/10 to All on Friday, December 12, 2025 10:01:37
    On Thu, 11 Dec 2025 19:11:29 -0500
    Paul <nospam@needed.invalid> wrote:

    []
    Some bugs never get fixed, the staff being uninterested
    in the work involved. That's how Notepad on Windows
    can go for fifteen years without the Find/Replace
    behavior getting fixed. But it was eventually
    fixed properly -- my jaw dropped the day I tested
    that and it was fixed.

    Cite?
    I've found bug reports for notepad++, but didn't come across the MS bug

    --
    Bah, and indeed Humbug.

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Paul@3:633/10 to All on Saturday, December 13, 2025 05:28:17
    On Fri, 12/12/2025 5:01 AM, Kerr-Mudd, John wrote:
    On Thu, 11 Dec 2025 19:11:29 -0500
    Paul <nospam@needed.invalid> wrote:

    []
    Some bugs never get fixed, the staff being uninterested
    in the work involved. That's how Notepad on Windows
    can go for fifteen years without the Find/Replace
    behavior getting fixed. But it was eventually
    fixed properly -- my jaw dropped the day I tested
    that and it was fixed.

    Cite?
    I've found bug reports for notepad++, but didn't come across the MS bug


    Here are the test results. Tested Win7 and Win10 Wordpad for contrast.
    Only one Notepad test thrown in.

    Wordpad is slow.
    And was still slow on Win10 before it was deprecated.

    Notepad barely blipped a core doing the test.

    [Picture] Click "Download Original" to stay away from the advertising

    https://i.postimg.cc/nrpRHQ4J/Wordpad-is-slow-Notepad-OK.gif

    Paul

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Lawrence D?Oliveiro@3:633/10 to All on Sunday, December 21, 2025 01:55:43
    ; Scratch buffer -- list evaluation

    On Thu, 11 Dec 2025 17:08:58 +0100, Edmund wrote:

    Bug reporting, never mind. I recently got tempted to try and report
    a bug, after asking Google how to do that, ending up with dead links
    and complains from other that it is extremely complicated or better, impossible.

    Or you could, you know, look at the project?s home page. There you
    will likely find source code, some docs, a bug tracker, possibly even
    a wiki and discussion forums.

    --- PyGate Linux v1.5.2
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)