• Railtour unravels

    From Roland Perry@3:633/10 to All on Tuesday, September 01, 2026 14:58:57
    Not just the mystery corkage fees, but they emailed today to say Network
    still have a drought-induced ban on all steam haulage, and also can't
    provide a path for the final third of the itinerary.

    So I now have people at the original destination, I'd organised to meet
    for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the
    payment as a credit against a future tour next year. But I have a
    feeling that their T&C say only they can do that, should the trip be cancelled.

    When we still had an Office of Fair Trading, that lack of reciprocity
    would probably be an "Unfair contract term".

    But I did pay by credit card. Hmm...
    --
    Roland Perry

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Bevan Price@3:633/10 to All on Tuesday, September 01, 2026 15:50:24
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say Network still have a drought-induced ban on all steam haulage, and also can't provide a path for the final third of the itinerary.

    So I now have people at the original destination, I'd organised to meet
    for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the
    payment as a credit against a future tour next year. But I have a
    feeling that their T&C say only they can do that, should the trip be cancelled.

    When we still had an Office of Fair Trading, that lack of reciprocity
    would probably be an "Unfair contract term".

    But I did pay by credit card. Hmm...

    Does Consumer Rights legislation apply ? If so, the tour differs from
    what was advertised at the time you paid, and the law should override
    any T&C - entitling you to a full refund.... Might be worth examining....




    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Nick Finnigan@3:633/10 to All on Tuesday, September 01, 2026 16:11:08
    On 01/09/2026 15:50, Bevan Price wrote:
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say Network
    still have a drought-induced ban on all steam haulage, and also can't
    provide a path for the final third of the itinerary.

    So I now have people at the original destination, I'd organised to meet
    for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the
    payment as a credit against a future tour next year. But I have a feeling >> that their T&C say only they can do that, should the trip be cancelled.

    When we still had an Office of Fair Trading, that lack of reciprocity
    would probably be an "Unfair contract term".

    But I did pay by credit card. Hmm...

    Looks like the best option.

    Does Consumer Rights legislation apply ? If so, the tour differs from what was advertised at the time you paid, and the law should override any T&C - entitling you to a full refund.... Might be worth examining....

    www.railwaytouring.net/day-trip-terms-and-conditions

    promises nothing; completely off-putting.


    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Roland Perry@3:633/10 to All on Tuesday, September 01, 2026 16:41:39
    In message <1176onh$1trvc$1@dont-email.me>, at 15:50:24 on Tue, 1 Sep
    2026, Bevan Price <bevanprice666@gmail.com> remarked:
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say
    Network still have a drought-induced ban on all steam haulage, and
    also can't provide a path for the final third of the itinerary.
    So I now have people at the original destination, I'd organised to
    meet for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the >>payment as a credit against a future tour next year. But I have a
    feeling that their T&C say only they can do that, should the trip be >>cancelled.

    When we still had an Office of Fair Trading, that lack of
    reciprocity would probably be an "Unfair contract term".
    But I did pay by credit card. Hmm...

    Does Consumer Rights legislation apply ? If so, the tour differs from
    what was advertised at the time you paid, and the law should override
    any T&C - entitling you to a full refund.... Might be worth examining....

    I've emailed them to see what they say. If they don't take up my offer
    to cancel in return for a credit note for a future tour, not only will
    I consider litigation, but it would be the last trip I ever book with
    them.

    I don't need the cash-back, but the tour has been watered down so far I
    would never have booked it in the first place.
    --
    Roland Perry

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Scott@3:633/10 to All on Tuesday, September 01, 2026 17:57:26
    On Tue, 1 Sep 2026 16:41:39 +0100, Roland Perry <roland@perry.uk>
    wrote:

    In message <1176onh$1trvc$1@dont-email.me>, at 15:50:24 on Tue, 1 Sep
    2026, Bevan Price <bevanprice666@gmail.com> remarked:
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say >>>Network still have a drought-induced ban on all steam haulage, and
    also can't provide a path for the final third of the itinerary.
    So I now have people at the original destination, I'd organised to >>>meet for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the >>>payment as a credit against a future tour next year. But I have a >>>feeling that their T&C say only they can do that, should the trip be >>>cancelled.

    When we still had an Office of Fair Trading, that lack of
    reciprocity would probably be an "Unfair contract term".
    But I did pay by credit card. Hmm...

    Does Consumer Rights legislation apply ? If so, the tour differs from
    what was advertised at the time you paid, and the law should override
    any T&C - entitling you to a full refund.... Might be worth examining....

    I've emailed them to see what they say. If they don't take up my offer
    to cancel in return for a credit note for a future tour, not only will
    I consider litigation, but it would be the last trip I ever book with
    them.

    I don't need the cash-back, but the tour has been watered down so far I >would never have booked it in the first place.

    My friend has just returned from a 'Rhine' cruise that was rerouted to
    the Moselle due to the drought. Should she claim the trip was 'watered
    down' :-)

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Certes@3:633/10 to All on Tuesday, September 01, 2026 18:09:15
    On 01/09/2026 17:57, Scott wrote:
    On Tue, 1 Sep 2026 16:41:39 +0100, Roland Perry <roland@perry.uk>
    wrote:

    In message <1176onh$1trvc$1@dont-email.me>, at 15:50:24 on Tue, 1 Sep
    2026, Bevan Price <bevanprice666@gmail.com> remarked:
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say
    Network still have a drought-induced ban on all steam haulage, and
    also can't provide a path for the final third of the itinerary.
    So I now have people at the original destination, I'd organised to
    meet for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the
    payment as a credit against a future tour next year. But I have a
    feeling that their T&C say only they can do that, should the trip be
    cancelled.

    When we still had an Office of Fair Trading, that lack of
    reciprocity would probably be an "Unfair contract term".
    But I did pay by credit card. Hmm...

    Does Consumer Rights legislation apply ? If so, the tour differs from
    what was advertised at the time you paid, and the law should override
    any T&C - entitling you to a full refund.... Might be worth examining.... >>
    I've emailed them to see what they say. If they don't take up my offer
    to cancel in return for a credit note for a future tour, not only will
    I consider litigation, but it would be the last trip I ever book with
    them.

    I don't need the cash-back, but the tour has been watered down so far I
    would never have booked it in the first place.

    My friend has just returned from a 'Rhine' cruise that was rerouted to
    the Moselle due to the drought. Should she claim the trip was 'watered
    down' :-)

    Moselle is œ10 a bottle extra.

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Roland Perry@3:633/10 to All on Tuesday, September 01, 2026 18:39:00
    In message <5p0e9lpm7imj962944lt8k2b0fh71t59q7@4ax.com>, at 17:57:26 on
    Tue, 1 Sep 2026, Scott <newsgroups@gefion.myzen.co.uk> remarked:

    My friend has just returned from a 'Rhine' cruise that was rerouted to
    the Moselle due to the drought. Should she claim the trip was 'watered
    down' :-)

    What's more pertinent was whether she was offered the possibility of a refund/credit-note, given the change in specification.
    --
    Roland Perry

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Nobody@3:633/10 to All on Tuesday, September 01, 2026 10:50:40
    On 2026-09-01 10:09 a.m., Certes wrote:
    On 01/09/2026 17:57, Scott wrote:
    On Tue, 1 Sep 2026 16:41:39 +0100, Roland Perry <roland@perry.uk>
    wrote:

    In message <1176onh$1trvc$1@dont-email.me>, at 15:50:24 on Tue, 1 Sep
    2026, Bevan Price <bevanprice666@gmail.com> remarked:
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say
    Network still have a drought-induced ban on all steam haulage, and
    also can't provide a path for the final third of the itinerary.
    So I now have people at the original destination, I'd organised to >>>>> meet for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the >>>>> payment as a credit against a future tour next year. But I have a
    feeling that their T&C say only they can do that, should the trip be >>>>> cancelled.

    When we still had an Office of Fair Trading, that lack of
    reciprocity would probably be an "Unfair contract term".
    But I did pay by credit card. Hmm...

    Does Consumer Rights legislation apply ? If so, the tour differs from
    what was advertised at the time you paid, and the law should override
    any T&C - entitling you to a full refund.... Might be worth examining.... >>>
    I've emailed them to see what they say. If they don't take up my offer
    to cancel in return for a credit note for a future tour, not only will
    I consider litigation, but it would be the last trip I ever book with
    them.

    I don't need the cash-back, but the tour has been watered down so far I
    would never have booked it in the first place.

    My friend has just returned from a 'Rhine' cruise that was rerouted to
    the Moselle due to the drought. Should she claim the trip was 'watered
    down' :-)

    Moselle is œ10 a bottle extra.

    That's a corker!

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Scott@3:633/10 to All on Tuesday, September 01, 2026 18:58:56
    On Tue, 1 Sep 2026 18:39:00 +0100, Roland Perry <roland@perry.uk>
    wrote:

    In message <5p0e9lpm7imj962944lt8k2b0fh71t59q7@4ax.com>, at 17:57:26 on
    Tue, 1 Sep 2026, Scott <newsgroups@gefion.myzen.co.uk> remarked:

    My friend has just returned from a 'Rhine' cruise that was rerouted to
    the Moselle due to the drought. Should she claim the trip was 'watered >>down' :-)

    What's more pertinent was whether she was offered the possibility of a >refund/credit-note, given the change in specification.

    It is indeed but loses the play on words :-)

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Saxman@3:633/10 to All on Wednesday, September 02, 2026 08:47:56
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say Network still have a drought-induced ban on all steam haulage, and also can't provide a path for the final third of the itinerary.

    So I now have people at the original destination, I'd organised to meet
    for lunch, and won't now be there.

    Most disappointing trip, ever.

    I think I might have to investigate if I can bail out, and keep the
    payment as a credit against a future tour next year. But I have a
    feeling that their T&C say only they can do that, should the trip be cancelled.

    When we still had an Office of Fair Trading, that lack of reciprocity
    would probably be an "Unfair contract term".

    But I did pay by credit card. Hmm...

    IMO Delay-Repay is a bit of a farce. I tried to claim compensation from Greater Anglia for a ticket I purchased via their website to March. On
    the return journey cows on the line delayed and caused a re-routing of
    the journey. Fair enough these things happen, but how did the cows end
    up there?

    My claim against Greater Anglia was rejected as the delay happened in
    the East Midlands railway region.

    I had to create an East Midlands account in order to be repaid eventually.

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Roland Perry@3:633/10 to All on Wednesday, September 02, 2026 08:59:34
    In message <1178kbd$2jjra$1@dont-email.me>, at 08:47:56 on Wed, 2 Sep
    2026, Saxman <john.h.williams2removethis@gmail.com> remarked:
    On 01/09/2026 14:58, Roland Perry wrote:
    Not just the mystery corkage fees, but they emailed today to say
    Network still have a drought-induced ban on all steam haulage, and
    also can't provide a path for the final third of the itinerary.
    So I now have people at the original destination, I'd organised to
    meet for lunch, and won't now be there.
    Most disappointing trip, ever.
    I think I might have to investigate if I can bail out, and keep the >>payment as a credit against a future tour next year. But I have a
    feeling that their T&C say only they can do that, should the trip be >>cancelled.
    When we still had an Office of Fair Trading, that lack of
    reciprocity would probably be an "Unfair contract term".
    But I did pay by credit card. Hmm...

    IMO Delay-Repay is a bit of a farce. I tried to claim compensation
    from Greater Anglia for a ticket I purchased via their website to
    March. On the return journey cows on the line delayed and caused a >re-routing of the journey. Fair enough these things happen, but how did
    the cows end up there?

    My claim against Greater Anglia was rejected as the delay happened in
    the East Midlands railway region.

    I had to create an East Midlands account in order to be repaid eventually.

    You should claim from the train company on whose leg the delay occurred.
    --
    Roland Perry

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Roland Perry@3:633/10 to All on Wednesday, September 02, 2026 11:49:47
    In message <BKirW5G02wlqFALN@perry.uk>, at 18:39:00 on Tue, 1 Sep 2026,
    Roland Perry <roland@perry.uk> remarked:
    In message <5p0e9lpm7imj962944lt8k2b0fh71t59q7@4ax.com>, at 17:57:26 on
    Tue, 1 Sep 2026, Scott <newsgroups@gefion.myzen.co.uk> remarked:

    My friend has just returned from a 'Rhine' cruise that was rerouted to
    the Moselle due to the drought. Should she claim the trip was 'watered >>down' :-)

    What's more pertinent was whether she was offered the possibility of a >refund/credit-note, given the change in specification.

    I'm pleased to say that I've been given a credit-note, valid for six
    months. So as long as I book by then, I can use it to part-pay for
    any trip then currently open for booking.
    --
    Roland Perry

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)
  • From Trolleybus@3:633/10 to All on Thursday, September 03, 2026 09:17:30
    On Wed, 2 Sep 2026 08:47:56 +0100, Saxman <john.h.williams2removethis@gmail.com> wrote:



    IMO Delay-Repay is a bit of a farce. I tried to claim compensation from >Greater Anglia for a ticket I purchased via their website to March. On
    the return journey cows on the line delayed and caused a re-routing of
    the journey. Fair enough these things happen, but how did the cows end
    up there?

    My claim against Greater Anglia was rejected as the delay happened in
    the East Midlands railway region.



    Didn't GA transfer the claim on your behalf? They have when I've
    claimed against them by mistake, including the time I ended up being
    paid twice.


    I had to create an East Midlands account in order to be repaid eventually.

    --- PyGate Linux v1.5.19
    * Origin: Dragon's Lair, PyGate NNTP<>Fido Gate (3:633/10)